Technical issues
- device and iOS or Android version
- app version and build number
- what you were trying to do
- a screenshot or the error message
Need help with TuinPlan?
Tell us what you tried and what went wrong. Find your Support ID in the app under Settings → Support; include it if you have it.
Email apps@demandops.comWhat to include in your support email
Account or privacy
- your Support ID if you have it
- the postcode of your garden
- whether the request is about export, deletion or consent
- the email address we may reply to
For app reviewers
TuinPlan automatically activates a demo account on first launch. No separate username or password is needed to review the core experience.
Subscription purchase and restoration use the App Store or Google Play. The demo, planning and sharing journey does not require separate reviewer credentials.
Public pages